SHIPPING & RETURNS

SHIPPING POLICY

Thank you for shopping with Mycheline Shop. We want to ensure you have a positive experience with us. Below, you will find our Shipping & Return Policy, which outlines the terms and conditions regarding the shipping of orders and the process for returns and exchanges.

Shipping Policy:

Order Processing: a. We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

b. An order confirmation email will be sent to you once your purchase has been successfully processed. A shipping notification email with tracking details will be sent to you when your order is on its way.

Shipping Methods and Delivery Times: a. We offer various shipping methods, including standard and expedited options. Shipping fees may vary based on the selected shipping method, delivery location, and order total.

b. Estimated delivery times for each shipping method will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to carrier delays or unforeseen circumstances.

RETURN & EXCHANGE POLICY

No Return Policy:

Thank you for shopping at Mycheline Shop. We strive to provide you with high-quality skincare products and exceptional customer service. As part of our commitment to transparency and clarity, we want to inform you that we do not offer a return policy.

All Sales Are Final:

Once an order is placed and the product is delivered, the sale is considered final. We cannot accept returns for any reason, including but not limited to change of mind, dislike of the product, or compatibility issues.

Quality Assurance:

Before shipping any product, we ensure that it undergoes thorough quality checks to meet our stringent standards. Should you encounter any issues with your order, such as receiving damaged or defective products, please contact our customer support team immediately. We will work diligently to find a suitable resolution to ensure your satisfaction.

Consultation and Guidance:

We understand that skincare needs vary from person to person. If you have any concerns or questions about a specific product's suitability for your skin type or condition, we recommend seeking advice from a qualified dermatologist or healthcare professional. Our customer support team is also available to provide product information and answer any queries you may have before making a purchase.

Secure Packaging:

We take every precaution to ensure that your order reaches you in perfect condition. All products are carefully packaged to minimize the risk of damage during transit.

Your Feedback Matters:

Your satisfaction is essential to us, and we value your feedback. If you have any suggestions or comments about our products or services, please do not hesitate to share them with us. Your insights help us improve and refine our methods to better meet your skincare needs.

By placing an order with Mycheline Shop, you acknowledge and agree to our "No Return Policy." Should you have any questions or concerns, please contact our customer support team at Pharemc@gmail.com or 617-230-7146.